Coronavirus Update: We'll keep this page updated as we know more.
We are now operating a skeleton staff in our office and are mostly working from home. We have stocks of magazines in both locations so we should be able to keep sending out magazines as long as the postal service can support it.
Needless to say we are following the guidelines on hygiene and handling stock as we process your order.
The latest UK postage service information can be found here. We are finding the UK postal service is still working well (thank you post people everywhere) and delays to our first class service are no more than a day or two at most.
The latest international postage information can be found here. As borders are being closed we are seeing more countries showing severe delays and there are some territories where we are unable to post at all currently. If we can't post your order straight away we will hold onto it until we can.
Here's the more general postage info...
We charge a flat postage fee of £2, regardless of how many magazines you buy. A good opportunity to try a new one we think.
We’ll try to post your magazines out to you the day you order, and as we send by first class post then most of the time your magazines will be with you the following day. Afternoons tend to get busy so if you are desperate for your mag then try to order by 12noon. Please allow four working days for your magazines to arrive before you contact us about your order – sometimes the postman walks a bit slower.
You can enter your location details into our quick calculator to get a rough idea of postage, otherwise your postage will be calculated at checkout. We use a standard express service so this usually means your magazines will be with you within 10 working days, however please allow 15 working days for your magazines to arrive before contacting us. Packages are sometimes held up at port of entry for further inspection and there isn’t much we can do about that. We always mark your magazines as documents on the customs form, but if any tax or processing fees are due then these are your (the buyer’s) responsibility.
We want you to buy lots of independent magazines from us – that’s how we make sure that independent magazines have a future – so if you have any feedback about your delivery then please get in touch. We really do want to hear from you.